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  1. Automation for Jira Server
  2. JIRAAUTOSERVER-1149

Make Smart Values case sensitive

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    • Resolution: Unresolved
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    • Smart-values

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      Problem

      Smart Values can be used to access and manipulate fields/custom fields in automation rules.

      The problem is that Smart Values are not case sensitive. As a result, if Jira has 2 custom fields configured with the same name, but with different cases (for example: "Story Points" and "story points", Smart Values will not be able to differentiate them when using the syntaxes below:

      {{issue.Story Points}}
{{issue.story points}}

      Workaround

      Identify the custom field ID of the fields that have the same name, and access them via Smart Values using the syntax below (XXXXX being the custom field ID):

      {{issue.customfield_XXXXX}}

              Unassigned Unassigned
              jrey Julien Rey (Inactive)
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                Created:
                Updated: