A4J currently does not support smart values for the Customer Request Type field

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Smart-values

      When creating an automation rule and using the "Clone issue" or "Edit Issue" actions; If you try to clone/upate the "Customer Request Type" field, the dropdown does not support smart values.

      As a workaround, we need to use the Advanced field editing using JSON.

      As a Jira administrator, I'd like to be able to use smart values for this field.

            Assignee:
            Unassigned
            Reporter:
            Jose Antonio Uribe (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
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              Created:
              Updated: