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Bug
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Resolution: Fixed
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Low
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9.1.0
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None
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Severity 3 - Minor
Issue Summary
Under specific circumstances, global or project admins may run into "spinning wheel" situation when they are trying to create a rule from templates.
This issue can occur due to insufficient permission, but ideally, instead of the spinning wheel, we should display error message or not give the possibility for project admins to create rules from template in the first place.
Steps to Reproduce
Follow steps from Guide explaining how Automation administration permissions work (section "Getting spinning wheel and "403 Forbidden" error when trying to create rules from template")
Expected Results
Creating rules from templates is either not available or we get a message (banner) there is a permission error.
Actual Results
User gets "spinning wheel" and rules do not get created:
In Jira access logs, we see 403 response for the affected request:
192.168.1.4 707x1971x1 admin [05/Mar/2024:11:47:52 +0100] "POST /jira/rest/cb-automation/latest/samplerules/create- HTTP/1.1" 403 - 2 "http://localhost:8081/jira/secure/AutomationProjectAdminAction!iframe.jspa?projectKey=ZEB&decorator=none" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36" "jjiqwp"
Workaround
To avoid spinning wheel, proper permissions need to be in place. Depending on situation, different workarounds can apply - check section "Getting spinning wheel and "403 Forbidden" error when trying to create rules from template" from Guide explaining how Automation administration permissions work
- relates to
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JIRAAUTOSERVER-1008 Jira Administrators/Jira System Administrators who are also Project Administrators can create automation rules, but cannot create template rules
- Closed
- mentioned in
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