Details
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Suggestion
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Resolution: Unresolved
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None
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Description
Summary
As an admin, I'd like to be able to configure the Edit issue action to assign Assets objects to an Assets custom field without using the advanced field edit option
Scenario
- Set up an automation rule with a simple configuration below.
When: Issue transitioned Then: Edit issue
- On the Edit issue configuration, select an Assets custom field for the "Set value" operation. Proceed with typing an object key.
- Result: Despite an existing object key has been entered, the field returns no object to be selected.
Suggestion
For the Edit issue action to support assigning objects to any selected Assets custom field without using the advanced field editing option (as per workaround below)
Workaround
We can specify the Assets custom fields and objects to be assigned in JSON format as per Advanced field editing using JSON. Here's an example JSON text of setting an object (ITSMITSM-465) to an Assets custom field (customfield_10204).
{ "fields": { "customfield_10204": [{"key" : "ITSMITSM-465"}] } }