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  1. JIRA Importers Plugin
  2. JIM-1759

Pivotal Tracker Importer fails to import any attachments

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      Summary

      Pivotal Tracker Importer fails to import any attachments

      Environment

      JIM 7.1.6

      Steps to Reproduce

      1. Create a new account on Pivotal Tracker and generate some sample issues
      2. Attach an image to any issue on Pivotal Tracker
      3. Attempt to import the issues to JIRA with Pivotal Tracker Importer

      Expected Results

      Importer should import the attachments

      Actual Results

      The importer fails to import any attachments with the following error:

      2016-07-07 08:39:31,144 ERROR - Error retrieving attachment 'images.jpg' from 'https://www.pivotaltracker.com/file_attachments/65759471/download' for Pivotal Story '125765971'
      com.atlassian.jira.plugins.importer.imports.pivotal.PivotalRemoteException: Authenticity token not found in Pivotal sign-in form, authentication failed
      	at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalClient.fetchAuthenticityToken(PivotalClient.java:217)
      	at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalClient.ensureLoggedInToWeb(PivotalClient.java:181)
      	at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalClient.executeWithLogin(PivotalClient.java:173)
      	at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalClient.openGet(PivotalClient.java:149)
      	at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalClient.download(PivotalClient.java:134)

      Workaround

      N/A

              Unassigned Unassigned
              Anonymous Anonymous
              Archiver:
              dnorton@atlassian.com Dave Norton

                Created:
                Updated:
                Resolved:
                Archived: