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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Login - Atlassian account
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None
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1
Issue Summary
Larger customers like Accenture have configured their Org-specific consent screen (shown at id.atlassian.com/login/consent during Jira Cloud login for Accenture users) But the same cannot be configured for Bitbucket Cloud
Steps to Reproduce
- Use an Atlassian account on the Accenture domain (e.g., user@accenture.com).
- Attempt to sign in to Jira Cloud.
Observe:
- Redirect to id.atlassian.com/login/consent.
- Display of the custom Accenture Privacy Notice consent screen.
- Using the same type of account, attempt to sign in to Bitbucket Cloud (https://bitbucket.org).
Observe:
The custom consent pop-up is not consistently presented in the same way as in Jira (per customer report/expectation gap).
Expected Results
Ability to have the similar consent screen for the Bitbucket login too
Actual Results
No possibility for a similar consent screen during the Bitbucket login.
Reasons:
We do not currently provide any public APIs, extension points, or supported mechanisms in Bitbucket Cloud that allow such a mandatory pop-up.
Preliminary investigation indicates that extending our existing implementation is not possible because Bitbucket Cloud workspace URLs are not tenanted, so a different solution would need to be explored.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available