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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Login - Atlassian account
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None
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Jira Software, Jira Service Management, Jira Work Management, Jira Product Discovery, Confluence, Bitbucket
Problem Summary:
Currently, passkey functionality is only available for unmanaged Atlassian accounts, leaving managed accounts without access to this modern authentication method.
Use Case:
Enabling passkey-based biometric authentication (Face ID/Touch ID) for managed users within organizations would significantly enhance both security and user convenience. Passkeys offer a phishing-resistant, passwordless, and streamlined login experience that is now standard in modern workplace applications. Extending this functionality to managed accounts is essential for maintaining robust security, meeting compliance requirements, and providing the seamless authentication experience that today’s organizational users expect.