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  1. Identity
  2. ID-9077

"Default" under timezone in the help centre profile page not working as expected for customer accounts

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      Issue Summary

      For Portal Accounts, selecting "Default" under Time zone in a user's profile in help centre sets the timezone to GMT regardless of the users actual location

      Steps to Reproduce

      1. Create a portal-customer account.
      2. Set the timezone for user profile in customer portal as "Default". Click Save.
      3. Refresh the page

      Expected Results

      The timezone for the user matches the default timezone configured in System settings > General Configuration > Default user time zone 

      Actual Results

      The timezone for the user is set to GMT

      Workaround

      Explicitly set the timezone you would like to use 

              Unassigned Unassigned
              cdcdde238a54 Yvette
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                Created:
                Updated: