Problem Statement

• Attempts to configure service accounts with the necessary API scopes are unsuccessful for specific endpoints, like Find Users
• API calls using these credentials return empty responses, despite correct permissions and adherence to the scope limit.
• The current documentation and implementation do not provide sufficient clarity if that's supported.

Impact

• Users are unable to fully utilize service accounts for some workflows.
• Integration with external systems is hindered, affecting productivity and user experience.

Requested Solution

• Review and expand the available API scopes for service accounts.
• Provide clearer documentation on required scopes for all endpoints, including edge cases.
• Consider increasing the scope limit or allowing more granular scope assignment.
• Ensure that service accounts can access all necessary endpoints as documented.