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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Mobile - MDM / MAM
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None
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3
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Jira Software, Jira Service Management, Jira Work Management, Confluence
Summary
Request for expanded browser support within the Mobile Device Management (MDM) configuration for the Jira mobile app on iOS, beyond the currently supported "edge" and "safari" browsers, to include other managed browsers like Workspace ONE.
(Note: The current public documentation does not clearly present the fact that only Edge is supported on iOS, but Atlassian is taking steps to update the document.)
Use case
Organizations often require the ability to enforce browser usage through the Atlassian MDM solution. Currently, the Jira mobile app on iOS defaults to using Safari for authentication unless "edge" is configured. This limitation prevents the utilization of other browsers, which might limit the ability for Organizations to comply with internal security policies
atlassian.devicePolicyLoginBrowser
Proposed solution
Expand the Jira mobile app's MDM configuration to support additional browsers.
This enhancement would allow organizations to align their mobile app usage with their established security protocols and preferred technology stack.