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Suggestion
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Resolution: Unresolved
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None
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1
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Summary:
Currently when joining a Jira site via approved domains, there is a short delay of 10-30 seconds before the user is able to successfully access the Jira site
During this delay, the page may redirect and refresh multiples times
User Impact:
This leads to a negative user experience as users may not be aware that a background process is occurring and they need to wait while access is granted.
Suggested solution:
- Remove any delay in getting site access, to match the Confluence behavior
- Display a message during the redirects ~ "You've joined the site! Please wait a few moments while we complete the process"
- is related to
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JRACLOUD-93719 Redirection loop when trying to access Jira via approved domains - "It looks like our database is taking longer than usual to sync up"
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- Closed
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- is action for
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ENT-2938 Failed to load
Thank you 99b354671bde for reporting this.
I really like both the suggested solutions.
Wish Atlassian can take this enhancement request in priority as it impact User Experience.