Uploaded image for project: 'Identity'
  1. Identity
  2. ID-8895

Remove any delay when joining a Jira site via approved domains

XMLWordPrintable

    • 1

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Summary:

      Currently when joining a Jira site via approved domains, there is a short delay of 10-30 seconds before the user is able to successfully access the Jira site

      During this delay, the page may redirect and refresh multiples times

      User Impact:

      This leads to a negative user experience as users may not be aware that a background process is occurring and they need to wait while access is granted.

      Suggested solution:

      1. Remove any delay in getting site access, to match the Confluence behavior
      2. Display a message during the redirects ~ "You've joined the site! Please wait a few moments while we complete the process"

            [ID-8895] Remove any delay when joining a Jira site via approved domains

            Fernando S made changes -
            Remote Link Original: This issue links to "ENT-2938 (Jira)" [ 999343 ] New: This issue links to "ENT-2938 (Hello Jira)" [ 999343 ]
            Oxana Trotsenko made changes -
            Remote Link New: This issue links to "ENT-2938 (Jira)" [ 999343 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Nick Messer made changes -
            Link New: This issue is related to ID-8833 [ ID-8833 ]
            Nick Messer created issue -

              Unassigned Unassigned
              99b354671bde Nick Messer
              Votes:
              4 Vote for this issue
              Watchers:
              7 Start watching this issue

                Created:
                Updated: