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Type:
Bug
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Resolution: Timed out
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Priority:
Low
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Severity 3 - Minor
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Confluence
Issue Summary
When IPAllowList is enabled, authentication occasionally fails for Connect app requests impersonating users
Steps to Reproduce
- Create a Connect app;
- Install it to a Confluence instance which has IPAllowList enabled;
- Issue a request to /wiki/rest/api/content/<contentID>
Expected Results
The call succeeds without issues consistently.
Actual Results
The calls will occasionally fail with:
"errorMessages" : [ "The IP address has been rejected because it is not on the allowedlist. See your admin for more information." ]
Workaround
Use asApp where possible avoiding user impersonation if this becomes a problem.