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  1. Identity
  2. ID-8557

Remove the SAML ID linked with the existing Identity when the email address is updated.

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      Issue Summary

      We store the SAML ID for the users when they first log in with the SSO. In some situations if the user's email address is updated to another domain and if they log in with an old account then the email address will be reverted back due to Just In Time provisioning. This is because the SAML ID is not removed when the email address is updated. 

      Expected Results

      Automatically clear the SAML ID when the email address is updated. 

      Actual Results

      SAML ID remains intact with the Atlassian Identity.

      Workaround

      Reach out to the Atlassian Support Team to perform SAML Delinking.

              Unassigned Unassigned
              b23de49ea095 Abhishek
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                Created:
                Updated: