-
Bug
-
Resolution: Fixed
-
Low
-
None
-
3
-
Severity 3 - Minor
-
Issue Summary
When we open our id.atlassian.com hub and try to change an unmanaged account username and public name, it does not save our changes.
Steps to Reproduce
- Open id.atlassian.com, open the profile picture and click Manage Account
- Write another name for the user and click to save (or enter)
Expected Results
It should be saving the changes and displaying the new and desired username and public name
Actual Results
When we click to save the changes, it returns to the previous and undesired username
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available
- is related to
-
![[Atlassian Service Operations JIRA] Incident - A failure to a managed service being resolved by following the process to Resolve an Incident.](https://ops.internal.atlassian.com/jira/images/icons/issuetypes/exclamation.png "[Atlassian Service Operations JIRA] Incident - A failure to a managed service being resolved by following the process to Resolve an Incident.")
HOT-105832
You do not have permission to view this issue
- mentioned in
-
Page Failed to load
[ID-8405] Changes to the full/public name on id.atlassian.com are not being saved
| Assignee | New: Jack van Heugten Breurkes [ 3fae8ae9fa40 ] |
| Resolution | New: Fixed [ 1 ] | |
| Status | Original: Needs Triage [ 10030 ] | New: Closed [ 6 ] |
| Support reference count | New: 3 |
| Remote Link | New: This issue links to "HOT-105832 (Atlassian Service Operations JIRA)" [ 828335 ] |
| Remote Link | New: This issue links to "Page (Confluence)" [ 828098 ] |
| Summary | Original: Changing the full/public name on id.atlassian.com is not working | New: Changes to the full/public name on id.atlassian.com are not being saved |