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Bug
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Resolution: Fixed
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Low
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None
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3
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Severity 3 - Minor
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Issue Summary
When we open our id.atlassian.com hub and try to change an unmanaged account username and public name, it does not save our changes.
Steps to Reproduce
- Open id.atlassian.com, open the profile picture and click Manage Account
- Write another name for the user and click to save (or enter)
Expected Results
It should be saving the changes and displaying the new and desired username and public name
Actual Results
When we click to save the changes, it returns to the previous and undesired username
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available
- is related to
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![[Atlassian Service Operations JIRA] Incident - A failure to a managed service being resolved by following the process to Resolve an Incident.](https://ops.internal.atlassian.com/jira/images/icons/issuetypes/exclamation.png "[Atlassian Service Operations JIRA] Incident - A failure to a managed service being resolved by following the process to Resolve an Incident.")
HOT-105832
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