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  1. Identity
  2. ID-8306

Configuration to disable invitee notification for invite endpoint

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    • Jira Service Management

      Issue Summary

      Stop email notification(screenshot) to all org/site admins when a customer is added to a site by SD agent via project > customers > add customers section.

      Steps to Reproduce

      1. SD Agent(with JSM license) invites a customer to the project via project > customers > add customers section
      2. Customer is invited and all org/site admins receive notification that SD Agent(X) has invited customer(Y) to site.

      Would like:

      Would like the ability to stop email notification to all org/site admins when a customer is added to a site by SD agent as it creates lot of email noise to admins.

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          Remo Fernandes

            [ID-8306] Configuration to disable invitee notification for invite endpoint

            SET Analytics Bot made changes -
            Support reference count Original: 3 New: 4
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3
            Cole Norman made changes -
            Labels New: guard-s7
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            Anusha Rutnam made changes -
            Link New: This issue is related to JRACLOUD-82675 [ JRACLOUD-82675 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Remo Fernandes made changes -
            Remote Link New: This issue links to "YOSHI-3800 (Hello Jira)" [ 799325 ]
            Remo Fernandes created issue -

              Unassigned Unassigned
              b6d0a675f06c Remo Fernandes
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                Created:
                Updated: