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Bug
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Resolution: Won't Fix
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High
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30
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Severity 3 - Minor
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Issue Summary
Some costumers are experiencing issues when inviting users through the Invite Users button. They get the following error message:
Invalid recaptcha token provided in request.
The issue happens when the customer still have the "Add your team" form:
Steps to Reproduce
- Go to User Management (https://admin.atlassian.com/s/<siteid>/users)
- Make sure that the message "There's a team behind every success" is appearing.
- Click on "Invite Users".
- Try to invite a user.
Expected Results
The user should be invited.
Actual Results
The user is not invited and gets an error message:
Invalid recaptcha token provided in request.
Workaround
Users need to to invite the user by adding their email address to the form instead of using the "Invite user" button.
Form Name |
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[ID-8114] Unable to invite users through the Invite Users button
Resolution | New: Won't Fix [ 2 ] | |
Status | Original: In Progress [ 3 ] | New: Closed [ 6 ] |
Status | Original: Long Term Backlog [ 12073 ] | New: In Progress [ 3 ] |
Assignee | Original: Matthew Farrell [ 58c38671c4fe ] | New: Olivia Mackintosh [ 482371f2c6f5 ] |
Assignee | New: Matthew Farrell [ 58c38671c4fe ] |
Labels | New: RIBS-SHORT |
Priority | Original: Medium [ 3 ] | New: High [ 2 ] |
Support reference count | Original: 29 | New: 30 |
Support reference count | Original: 28 | New: 29 |
Support reference count | Original: 27 | New: 28 |
Support reference count | Original: 26 | New: 27 |