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Bug
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Resolution: Unresolved
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Medium
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None
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21
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Severity 3 - Minor
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Issue Summary
Some costumers are experiencing issues when inviting users through the Invite Users button. They get the following error message:
Invalid recaptcha token provided in request.
The issue happens when the customer still have the "Add your team" form:
Steps to Reproduce
- Go to User Management (https://admin.atlassian.com/s/<siteid>/users)
- Make sure that the message "There's a team behind every success" is appearing.
- Click on "Invite Users".
- Try to invite a user.
Expected Results
The user should be invited.
Actual Results
The user is not invited and gets an error message:
Invalid recaptcha token provided in request.
Workaround
Users need to to invite the user by adding their email address to the form instead of using the "Invite user" button.