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  1. Identity
  2. ID-8113

New line formatting is not honoured in Personalise Invitation Email

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      Issue Summary

      When "Personalize invitation email" is used while inviting new user, providing a line gap between two lines is considered as space on the invitation email.

      Steps to Reproduce

      1. Login into admin.atlassian.com and invite a new user using email address
      2. Under "Personalize invitation email" , enter text line 1 and provide one line space and enter text line 2.
      Hi User,
      
      Welcome to the team
      

      Expected Results

      On the invitation email personalised text should be as provided above

      Actual Results

      On the invitation email line space is considered as space and it will be in following format.

      Hi User,  Welcome to the team
      

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              0ca90e17638a Mohanraj Thangamuthu
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                Created:
                Updated: