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Suggestion
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Resolution: Unresolved
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None
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11
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Issue Summary:
Admins do not have the option to reset mobile sessions from the UI.
This is reproducible on Data Center: No
Steps to Reproduce
- Step 1:
Navigate to Security >> Authentication Policies >> Select the Auth policy and Click Edit.
Note: By clicking on Edit, it would only reset the session for users logged in on web browser and not on mobile device.
Expected Results :
The user session on mobile device should also be reset or an option specific to reset mobile session should be available.
Actual Results
We do not have an option to reset the mobile sessions currently and only the web sessions are getting reset.
Workaround
Reset Password is the workaround available which will log out all the users from their active session and the user will be forced to reset the password and can login back.