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  1. Identity
  2. ID-8000

Extract date when the product access was granted

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      Suggestion 

      Provide an option to extract the date when a user was granted product access.

      • Allow the date to be included in the user management (CSV) export
      • Allow the date to be extracted via user management API.

      Workaround

      1. Use the product audit logs to find when a user was added to a group that gives product access - Jira admin or Confluence admin 
      2. Use the Organization audit log (Require ACCESS subscription) to find when the user was added to a particular product.

            [ID-8000] Extract date when the product access was granted

            SET Analytics Bot made changes -
            Support reference count Original: 15 New: 16
            SET Analytics Bot made changes -
            Support reference count Original: 14 New: 15
            SET Analytics Bot made changes -
            Support reference count Original: 13 New: 14

            Josh added a comment -

            Having this data consolidated in user management is necessary to effectively manage product licenses at for organizations with hundreds, thousands, or more users.

            Josh added a comment - Having this data consolidated in user management is necessary to effectively manage product licenses at for organizations with hundreds, thousands, or more users.
            SET Analytics Bot made changes -
            Support reference count Original: 12 New: 13
            SET Analytics Bot made changes -
            Support reference count Original: 11 New: 12

            Orit Nachshon added a comment - - edited

            + 1 - This is really important so we can better manage our users licenses. We need to make sure we don't have any users that have access but are not using  the product.

            It will be even better if we can have this information via API.

            Orit Nachshon added a comment - - edited + 1 - This is really important so we can better manage our users licenses. We need to make sure we don't have any users that have access but are not using  the product. It will be even better if we can have this information via API.
            SET Analytics Bot made changes -
            Support reference count Original: 10 New: 11
            SET Analytics Bot made changes -
            Support reference count Original: 9 New: 10
            SET Analytics Bot made changes -
            Support reference count Original: 8 New: 9

              Unassigned Unassigned
              c2d78d0f7204 Amin A.
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                Created:
                Updated: