Details
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Suggestion
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Resolution: Unresolved
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None
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3
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Description
Problem Definition
The From header(sender) in notification emails has a value of something like this:
noreply+1b2154d095a5955f8865dc7bacc0f16ad126ea8386a55398d22a01911@am.atlassian.com
Suggested Solution
- Use a "friendly from" email address instead - e.g. noreply@am.atlassian.com
Why this is important
- Including the random string in the sender email address can be interpreted as malicious by end users
- End users don't trust that the sender is legitimate
- The "friendly from" header in Commerce(billing) related emails are "no_reply@am.atlassian.com" - user administration/account related emails have the email address formatted as per the "Problem Definition" on this issue
Workaround
- No known workarounds, a workaround will be added here if one is found