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  1. Identity
  2. ID-7889

Bulk delete unverified accounts

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      Atlassian Update – April 3rd, 2023

      Hi all,
      Thanks, everyone for watching and commenting on this ticket. As part of an initiative to better consolidate customer feedback, we are closing this ticket as a duplicate of ID-6206 Bulk Edit/Delete Users, which has received more traction. You can follow the ticket there as the source of truth. Thank you again for your feedback!

      João Nunes.
      Atlassian Support

      Issue Summary

      It's currently not possible to bulk delete unverified accounts. If you have a large number of unverified accounts they have to be removed one-by-one. Unverified accounts can loiter in the instance because they can't be removed in bulk.

      Steps to Reproduce

      1. Invite N users based on an email alias
      2. Don't accept the invites

      Expected Results

      It should be possible so select all unverified accounts and bulk delete them.

      Actual Results

      It's only possible to delete unverified accounts one at a time via the admin interface

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              209021ae12e2 Daniel Davies
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                Created:
                Updated:
                Resolved: