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  1. Identity
  2. ID-7822

Access granting sign-up scenario is not tracked by the audit log


      Issue Summary

      Given the set-up below:

      • Self sign-up is enabled,
      • the user has access to one application (let's say Confluence),
      • and product access is set to give Jira Access to new users.

      When the user happens to go to a Jira URL (and product access is set to give Jira Access to new users), it will gain a Jira license, as expected. However, this scenario is not being tracked on Atlassian Access audit logs

      Steps to Reproduce

      1. Enable self-sign up to a domain
      2. Enable Jira Access to New users
      3. Pick-up a user with a Confluence license only
      4. Have that user to access any Jira URL
      5. The user will gain access to Jira

      Expected Results

      • This is a license changing event and should be tracked by audit logs as per this document

      Actual Results

      • The license changing event is not tracked by audit logs


      None at the moment. You may consider turning off the "New users have access to this product" switch.

            Unassigned Unassigned
            emasiero Eduardo Masiero
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