Unable to save SAML configuration while integrating with auth0 IDP

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    • 1
    • Severity 3 - Minor

      Issue Summary

      While configuring SAML with auth0 IDP, a user cannot save SAML configuration on the Atlassian organization.
      This happens only with organizations with flexible authentication policies enabled.
      IDP auth0 provides Entity id in URN format: "urn:TENANT.auth0.com."
      Refer auth0 documentation.
      Saving configuration with URN format returns "Error: issuer must be a valid URL."

      Steps to Reproduce

      1. Open SAML configuration page on the organization that has flexible auth policies enabled.
      2. Enter Entity id in URN format, some sample SSO URL, public certificate, and save configuration:
      Identity provider Entity ID => urn:TENANT.auth0.com
      Identity provider SSO URL => [https://TENANT.auth0.com/samlp/APP_ID]

      Expected Results

      SAML configuration should get saved.

      Actual Results

      SAML configuration does not get saved with the below exception thrown in the console logs:

      "code":"BAD_REQUEST_FORMAT","message":"Error: issuer must be a valid URL"}
      

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available.

            Assignee:
            Sai Majeti
            Reporter:
            Jayant Suneja (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: