Google users failing to signup in Trello

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    • 2
    • Severity 3 - Minor

      Issue Summary

      When signing up in Trello, users may encounter an error when signing up with Google.

      Steps to Reproduce

      1. Go to https://trello.com/signup
      2. Click on Continue with Google
      3. Sign in using the Google account.

      Expected Results

      User should be allowed to sign up in Trello

      Actual Results

      Error is returned

      {"error":"SIGNUP_MANAGED_ATLASSIAN_ACCOUNT_RESTRICTION","message":"Email is restricted to Atlassian account signup"}"
      

      Workaround

      Do not use the Google option from the Trello sign up page.

      • Go to https://trello.com/signup
      • Enter the email address and click on Continue
      • On the next page (id.atlassian.com), use the Continue with Google

            Assignee:
            Unassigned
            Reporter:
            Ramon M (Inactive)
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            Watchers:
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              Created:
              Updated:
              Resolved: