Problem Definition (last updated on 13/Nov/2019)

Currently, the Atlassian Account deletion process have a 14-day grace period that allow the Org Admin to cancel it. That long grace period is not ideal depending on the companies policies.

Suggested Solutions

• Reduce the grace period to something like 3 days or so.
• Create a button at the users' profile in the Org that allow the admins to expedite the account deletion.

Work arounds

In some cases, problems can be avoided by first unmarking the user for deletion, then updating the user's email to something else, then marking the user for deletion. This allows the original email to be used by another account. If the user is provisioned, be sure to first stop syncing the user by calling this API endpoint or referring to your identity provider's provisioning documentation for how to call the SCIM standard DELETE operation.

Otherwise, reach out to Atlassian support to review your options: support.atlassian.com/contact