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  1. Identity
  2. ID-7172

Not possible to see Product access for trusted users

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    Description

      Issue Summary

      Not possible to see Product access for trusted users

       

      Steps to Reproduce

      1. Go to Cog icon > User management
      2. From the user list, for a Trusted user...
      3. Click on > Show product access for the desired trusted user

      Expected Results

      It will show products that the user has access.

      Actual Result

      It shows “Product access failed to load. Please try again later.”

       

      Workaround

      Click on the user’s profile to check what products they have access to.

      Attachments

        1. Administration 2021-08-02 at 5.37.56 PM.jpg
          15 kB
          Gabi Paludo
        2. Screenshot 2019-09-27_14-17-13-937.png
          67 kB
          Angélica Luz
        3. Screenshot 2019-09-27_14-17-31-480.png
          31 kB
          Angélica Luz

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              kdight Kieren (Inactive)
              adaluz Angélica Luz
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              Dates

                Created:
                Updated:
                Resolved: