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  1. Identity
  2. ID-6823

Incorrect translation mapping at email change

      Implementation of New Features Policy

      At the moment, we can't set an ETA for this feature to be released, since there's a number of factors that determine how our product team prioritizes new features.
      You can learn more by reading Implementation of New Features Policy.

      Problem Definition

      When you attempted email change too many times, the form shows the error below:

      Daily limit reached
      We limit email changes to help keep your account safe. You can try again in 24 hours.

      However, the error message is incorrectly translated in Japanese, it basically means as follows:

      An error occurred
      We couldn't save your change. Please try the operation again.
      

      This probably happens when the translation resource is missing and the UI falls back to the general error message.

      Suggested Solution

      Translate the error message to the browser language.
      Or show the error message as is in English if the translation resource is missing.

      Also, please apply the same solution to the other translated error messages if any.

      Workaround

      None. Consider adding yourself as a watcher to be kept informed as to the state of this feature request moving forward. With that way, if our development team updates the ticket, you'll be notified via email.

        1. image-2020-07-06-20-21-22-586.png
          30 kB
          Dana Sommerich
        2. image-2020-07-06-20-21-39-914.png
          115 kB
          Dana Sommerich
        3. Screenshot 2019-04-17 11.37.52.png
          449 kB
          K. Yamamoto
        4. Screenshot 2019-04-17 11.39.04.png
          471 kB
          K. Yamamoto
        5. Screenshot 2019-10-15 09.25.07.png
          690 kB
          K. Yamamoto
        6. Screenshot 2019-10-15 09.25.27.png
          637 kB
          K. Yamamoto

            [ID-6823] Incorrect translation mapping at email change

            Dana Sommerich made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Dana Sommerich made changes -
            Attachment New: image-2020-07-06-20-21-39-914.png [ 390441 ]
            Dana Sommerich made changes -
            Attachment New: image-2020-07-06-20-21-22-586.png [ 390440 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 2 New: 1
            Melanie Heighway made changes -
            Labels Original: i18n New: i18n i18n-bug
            K. Yamamoto made changes -
            Attachment New: Screenshot 2019-10-15 09.25.07.png [ 378148 ]
            Attachment New: Screenshot 2019-10-15 09.25.27.png [ 378149 ]
            Michael Andreacchio made changes -
            Workflow Original: reviewflow [ 3160370 ] New: JAC Bug Workflow v3 [ 3258066 ]
            Status Original: Verified [ 10005 ] New: Gathering Impact [ 12072 ]
            Ren P made changes -
            Status Original: Open [ 1 ] New: Verified [ 10005 ]
            Nicholas M made changes -
            Component/s New: Atlassian account profile details [ 56705 ]
            Component/s Original: Emails [ 48693 ]
            Bugfix Automation Bot made changes -
            Support reference count New: 2

              Unassigned Unassigned
              kyamamoto@atlassian.com K. Yamamoto
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: