Users continuously logged out after a short period

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      Summary

      Users Get logged out of their sessions after 10 minutes or so.

      Environment

      • Cloud (all applications)

      Steps to Reproduce

      reproduction steps are unknown and will be investigated on shortly.

      Expected Results

      User Stays Logged in and can use the software as normal

      Actual Results

      User is prompted that they have been logged out (in the case of saving a JIRA issue)
      or they are presented with the login screen and need to re-enter their credentials to log back in.

      Notes

      This has been reported to impact bitbucket as well in a minority of cases.

      Workaround

      There is no workaround at this time.

              Assignee:
              Unassigned
              Reporter:
              Jared Long (Inactive)
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                Created:
                Updated:
                Resolved: