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  1. Identity
  2. ID-6281

Users Last Session showing "Not Available"

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    Description

      26 June update:

      We have started a progressive rollout. Customers can expect this data to be available within 24 hours. Historical data will be backfilled up to 6 months.

      The method for collecting this data has changed, allowing us to show product family level activity. Given this change, backfill data has been rebuilt. We chose to be conservative in our rebuild, meaning historical data may be under-reporting activity. We will be reflecting three bands of activity for the backfill data to reflect this.

      Exact date for activity within a month, active in the last 90 days, and active in the last 180 days. This banding will only apply for backfilled data.

      We appreciate everyone's interest in this, it's a high priority feature for us and we are working to ship it as quickly as possible.

      Summary

      The user expects to see the users last sessions, but instead, it shows the message "Not available".

      Environment

      Steps to Reproduce

      1. Click in Cog Icon > User Management.
      2. On the left panel, click on "Users".

      Expected Results

      Each user has their last session displayed correctly.

      Actual Results

      The last session is shown as "Not available"

      Workaround

      No workaround at the moment

      Attachments

        1. image-2017-04-21-08-47-05-905.png
          15 kB
          Robert Avellaneda
        2. image-2017-06-26-09-11-47-129.png
          13 kB
          Javier Escribano
        3. image-2017-07-03-11-35-24-697.png
          14 kB
          Igor Arkhipov
        4. JIRA Licensed User List Out of Order.pdf
          60 kB
          Bill
        5. pastedImage.png
          40 kB
          LTU Support
        6. screenshot-1.png
          50 kB
          Russell Siachico
        7. Screen Shot 2017-05-24 at 11.01.00 AM.png
          27 kB
          Joerg Breitenberger
        8. Screen Shot 2017-07-27 at 5.02.20 pm.png
          38 kB
          Guy Chapman

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              Unassigned Unassigned
              gmuller Gabriel Muller (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: