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  1. Identity
  2. ID-6230

Atlassian Account ID does not work with JIRA REST API - Basic authentication

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      Description

      Summary

      When an instance has Atlassian Account SSO enabled, JIRA REST API - Basic authentication is not working

      Environment

      JIRA Cloud Version 1000.482.3

      Steps to Reproduce

      1. Enable SSO to an instance
      2. Add a new user that already has Atlassian Account ID
      3. Use your Atlassian Account id to run JIRA REST API - Basic authentication

      Expected Results

      • It should REST clients to authenticate using the Atlassian Account ID and password

      Actual Results

      • Getting 401 Unauthorized error

      Note

      • It's only not working for new users that was not able to set a password in the instance before.

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              • Assignee:
                Unassigned
                Reporter:
                jalor Janice Alor
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                Dates

                • Created:
                  Updated:
                  Resolved: