Uploaded image for project: 'Identity'
  1. Identity
  2. ID-6230

Atlassian Account ID does not work with JIRA REST API - Basic authentication

    XMLWordPrintable

    Details

      Description

      Summary

      When an instance has Atlassian Account SSO enabled, JIRA REST API - Basic authentication is not working

      Environment

      JIRA Cloud Version 1000.482.3

      Steps to Reproduce

      1. Enable SSO to an instance
      2. Add a new user that already has Atlassian Account ID
      3. Use your Atlassian Account id to run JIRA REST API - Basic authentication

      Expected Results

      • It should REST clients to authenticate using the Atlassian Account ID and password

      Actual Results

      • Getting 401 Unauthorized error

      Note

      • It's only not working for new users that was not able to set a password in the instance before.

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              Unassigned
              Reporter:
              jalor Janice Alor
              Votes:
              0 Vote for this issue
              Watchers:
              16 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: