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  1. Identity
  2. ID-57

Audit logs don't show author of user and group changes after introducing unified administration

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      Atlassian Update – 14 November 2018

      Hi everyone,

      Thanks for voting and commenting on this issue. Your feedback is key to helping us understand how we can continue improving your experience with our products.

      We understand that improved user management logs are a highly requested and useful feature for our customers. We plan to work on this feature in the near future, and will be tracking future updates to it here: https://jira.atlassian.com/browse/ACCESS-577

      Please refer to that ticket for information about this feature going forward.

      Thanks,
      Rak Garg
      Product Manager, Atlassian

       

      Before the unified administration, the audit logs would show which user changed made the changes related to users:

      After the unified administration, that's no longer shown, it shows "JIRA" as the author of the change:

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            [ID-57] Audit logs don't show author of user and group changes after introducing unified administration

            Marc Wilding added a comment -

            I can't believe these comments are from 2018. This is a serious issue for us as a user has been added to our account and I have no way of discovering who has added them. It just shows as author 'Jira'. Adding a new user with access to all projects is a pretty big security risk. Why has this not been addressed yet.

            Marc Wilding added a comment - I can't believe these comments are from 2018. This is a serious issue for us as a user has been added to our account and I have no way of discovering who has added them. It just shows as author 'Jira'. Adding a new user with access to all projects is a pretty big security risk. Why has this not been addressed yet.

            Rak Garg (Inactive) added a comment -

             

            Atlassian Update – 15 November 2018

            Hi everyone,

            Thanks for voting and commenting on this issue. We would love to learn more about how you use audit logs. We appreciate if you could please fill out our short survey here.

            Your feedback is key to helping us understand how we can continue improving your experience with our products. 

            Thanks,
            Rak Garg
            Product Manager, Atlassian

             

            Rak Garg (Inactive) added a comment -   Atlassian Update – 15 November 2018 Hi everyone, Thanks for voting and commenting on this issue. We would love to learn more about how you use audit logs. We appreciate if you could please fill out our short survey here. Your feedback is key to helping us understand how we can continue improving your experience with our products.  Thanks, Rak Garg Product Manager, Atlassian  

            Rak Garg (Inactive) added a comment -
            Atlassian Update – 14 September 2018

            Hi everyone,

            Thanks for voting and commenting on this issue. Your feedback is key to helping us understand how we can continue improving your experience with our products.

            We understand that improved user management logs are a highly requested and useful feature for our customers. We plan to work on this feature in the near future, and will be tracking future updates to it here: https://jira.atlassian.com/browse/ACCESS-577

            Please refer to that ticket for information about this feature going forward.

            Thanks,
            Rak Garg
            Product Manager, Atlassian

            Rak Garg (Inactive) added a comment - Atlassian Update – 14 September 2018 Hi everyone, Thanks for voting and commenting on this issue. Your feedback is key to helping us understand how we can continue improving your experience with our products. We understand that improved user management logs are a highly requested and useful feature for our customers. We plan to work on this feature in the near future, and will be tracking future updates to it here: https://jira.atlassian.com/browse/ACCESS-577 Please refer to that ticket for information about this feature going forward. Thanks, Rak Garg Product Manager, Atlassian

            Kevin Lau added a comment -

            This fix is required as our Governance team need to see Audit history to ensure compliance with our internal regulations.  This includes transparency of who is assigning access etc.

            Kevin Lau added a comment - This fix is required as our Governance team need to see Audit history to ensure compliance with our internal regulations.  This includes transparency of who is assigning access etc.

            John Price added a comment -

            We need this fixed as well.  We have a large Jira instance and admins in more than one team, and I need to know who is granting users Service Desk licenses, for example.  This is not helpful at all:

             

            05/Jul/18 10:36 AM JIRA group management User added to group jira-servicedesk-users Identity Platform Directory

            John Price added a comment - We need this fixed as well.  We have a large Jira instance and admins in more than one team, and I need to know who is granting users Service Desk licenses, for example.  This is not helpful at all:   05/Jul/18 10:36 AM JIRA group management User added to group jira-servicedesk-users Identity Platform Directory

            srikanth Gutlapally added a comment - - edited

            Whats wrong with Atlassian these days? This is killing us and Atlassian does not fix this silly yet high priority things? Its high time we start looking to alternate tools

            srikanth Gutlapally added a comment - - edited Whats wrong with Atlassian these days? This is killing us and Atlassian does not fix this silly yet high priority things? Its high time we start looking to alternate tools

            Peter F. Gomez added a comment -

            Bump!

            Peter F. Gomez added a comment - Bump!

            Vadim Mitin added a comment - - edited

            This problem was created more than 4 years ago, has a high priority, but has not been resolved yet.
            I can not believe!

            Does Atlassian give any ETA for this?

            Folks, do not forget to vote for it.

            Vadim Mitin added a comment - - edited This problem was created more than 4 years ago, has a high priority, but has not been resolved yet. I can not believe! Does Atlassian give any ETA for this? Folks, do not forget to vote for it.

            PruebaS added a comment -

            PCI, SOC2, ISO27001 certified... and I'm not able to track who did changes on my account. Unbelievable!

            PruebaS added a comment - PCI, SOC2, ISO27001 certified... and I'm not able to track who did changes on my account. Unbelievable!

            Angela added a comment -

            Yep.  Pretty much sucks.  Please advise timing for change. 

            Angela added a comment - Yep.  Pretty much sucks.  Please advise timing for change. 

              Unassigned Unassigned
              cgauterio Clarissa Gauterio (Inactive)
              Affected customers:
              63 This affects my team
              Watchers:
              90 Start watching this issue

                Created:
                Updated:
                Resolved: