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Bug
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Resolution: Fixed
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Medium
Since the recent release 12th October 2015, user is seen to be missing the ability to edit user properties and to edit user roles from user management.
Customer use the user properties to trigger some post function on the workflow.
Expected result
To be able to edit user properties and user roles in the user management menu as per ID-172.
Actual Result
There is no option to edit user properties or user roles anymore.
Workaround
Manually access the Edit User Properties page using the following URL:
https://[instance-name].atlassian.net/secure/admin/user/EditUserProperties.jspa?name=[username]
Manually access the View User Project Roles page using the following URL:
https://[instance-name].atlassian.net/secure/admin/roles/ViewUserProjectRoles.jspa?name=[username]
![[Extranet] Page](/images/icons/generic_link_16.png "[Extranet] Page"){kind=icon}
[ID-283] Bring Back User Properties and User Roles
| Workflow | Original: reviewflow [ 963829 ] | New: JAC Bug Workflow v3 [ 3257966 ] |
| Resolution | New: Fixed [ 1 ] | |
| Status | Original: Open [ 1 ] | New: Closed [ 6 ] |
| Component/s | New: Site Admin (users and groups) [ 48696 ] |
| Labels | New: affects-cloud |
| Remote Link | New: This issue links to "Page (Extranet)" [ 139689 ] |
Workaround does not work. A see the page, but when I try to edit or delete a property, I receive the following message:
The JIRA server could not be contacted. This may be a temporary glitch or the server may be down.
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Hello, cygnecode,
Thank you for your feedback. To clarify, we don't require votes to fix a bug in the same way we would for a feature request. For bugs, the voting system helps us to determine the severity of a bug, as well as how many users are being affected. This is part of our Bug Fixing Policy.
If you have any further concerns, please do let us know.
Thank you, and kind regards,
Shannon Mackie
Atlassian Support
| Description |
Original:
Since the recent release {{12th October 2015}}, user is seen to be missing the ability to edit user properties and to edit user roles from user management.
Customer use the user properties to trigger some post function on the workflow. h3. Expected result To be able to edit user properties and user roles in the user management menu as per h3. Actual Result There is no option to edit user properties or user roles anymore. h3. Workaround Manually access the Edit User Properties page using the following URL: https://[instance-name].atlassian.net/secure/admin/user/EditUserProperties.jspa?name=[username] |
New:
Since the recent release {{12th October 2015}}, user is seen to be missing the ability to edit user properties and to edit user roles from user management.
Customer use the user properties to trigger some post function on the workflow. h3. Expected result To be able to edit user properties and user roles in the user management menu as per h3. Actual Result There is no option to edit user properties or user roles anymore. h3. Workaround Manually access the Edit User Properties page using the following URL: https://[instance-name].atlassian.net/secure/admin/user/EditUserProperties.jspa?name=[username] Manually access the View User Project Roles page using the following URL: https://[instance-name].atlassian.net/secure/admin/roles/ViewUserProjectRoles.jspa?name=[username] |
Hey, today we were asked by Atlassian Support to vote for this bug.
Isn't that crazy???
If we asked our customers they should vote for such a trivial and embarrassing bug they found, we would go downhill quickly. Apart of losing all our reputation and personal pride.
But well....
This issue has been resolved. Please advise if you're still experiencing issues in this area.
Thanks,
Matt
Atlassian Product Management