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  1. Identity
  2. ID-248

Unable to update username using JIRA REST API in Cloud

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      Description

      Summary
      Unable to update username using JIRA REST API in Cloud

      Steps to reproduce

      • Send https:// {instance_URL}

        /rest/api/2/user?username=

        {username that you want to modify}
      • JSON: { "name": "test" }
      • It will produce the error like below:
        {
            "errorMessages": [
                "This user can not be renamed because that operation is unsupported by the underlying user directory or JIRA is acting as a Crowd Server."
            ],
            "errors": {}
        }
        

      Expected Behaviour
      Based on this documentation https://docs.atlassian.com/jira/REST/ondemand/#d2e5367 , we should be able to modify the username in Cloud.

      Affects Versions

      • 6.5-OD-08-001

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              • Assignee:
                Unassigned
                Reporter:
                afajri Aulia Fajri (Inactive)
              • Votes:
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                17 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: