Issue Summary

When the preferred language is set to French in Jira Cloud, status names display inconsistently depending on the view:

• Issue View (Workflow dropdown): Statuses appear in the singular form, such as "Test d'acceptation utilisateur" and "Test de non régression".

• Workflow Settings: Statuses appear in the plural form, such as "Tests d'acceptation utilisateurs" and "Tests de non régression".

Steps to Reproduce

1. Set your Jira preferred language to French.

1. Open any issue and click the status dropdown to transition the item. Observed that the status names appear in the singular form.

1. Click View Workflow from the issue view. Observed that the statuses in the workflow diagram also display in the singular form.

1. Navigate to Jira Settings > Issues > Workflows and edit the relevant workflow. Observe that the status names in the configuration view appear in the plural form

Impact
This discrepancy breaks JQL filters and search functionality. Users must enter the plural form to build a query, but because the tickets hold the singular status string, they do not appear in the results. This effectively makes these tickets unsearchable via standard filters.

Expected Results

Status names should remain consistent across all Jira views to ensure search reliability and a clear user experience.

Actual Results

Status names display inconsistently when viewed directly on work items compared to the workflow settings.

Workaround

Manually update the translations by following these steps:

1. Navigate to Jira Settings > Issues > Statuses.

1. Select Translate statuses in the top right corner.

1. Choose the language you wish to update (French).

1. Enter the correct, consistent translation for each status and save your changes.

Reference article: https://support.atlassian.com/jira/kb/translate-workflow-statuses-in-jira/