Organization details empty state is mistakenly showing as "Entity details" for UK language users.

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: None
    • Component/s: Jira Service Management Cloud
    • None
    • British English
    • Organisation details
    • {entityType, select, CUSTOMER {Customer details} ORGANISATION {Organisation details} other {Entity details} }
    • {entityType, select, CUSTOMER {Customer details} ORGANIZATION {Organisation details} other {Entity details} }

      The UK English version has mistakenly translated one of the mapping keys from `ORGANIZATION` to `ORGANISATION` 

      ```
      "servicedesk-customer-service-custom-details-sidebar.custom-details-sidebar.empty-state.header": "{entityType, select, CUSTOMER

      {Customer details}

      ORGANISATION {Organisation details} other {Entity details} }",
      ```

      The fix will be reverting the all-caps `ORGANISATION` to `ORGANIZATION`. This has been translated in error - this is a mapping key used in code, and is not shown to customers.

            Assignee:
            Stephen Daimler
            Reporter:
            Emma Young
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              Created:
              Updated: