Some custom work types get localized per the user’s personal language preference, although no translation entries are provided for them.
This can cause confusion because not all work types are localized, resulting in type names appearing in different languages.

• Screen Recording 2025-10-23 at 12.43.24 PM.mov

The request is to show translations only when they exist; otherwise, display the name in its original creation language.

Workaround:

For precise control over how work type names appear in different languages, manually add translations for every language in your environment and use the same name for each translation.

• Reference: Translate resolutions, priorities, statuses, and work types