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Bug
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Resolution: Won't Fix
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Medium
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None
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Windows 4.0.1617
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None
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Severity 2 - Major
Summary
HipChat client crashes/exits when the OS wakes up from sleep mode.
Environment
- Windows client 4.0.x
Steps to Reproduce
- Leave HipChat window open
- Set computer to sleep mode
- Wake up the OS
Expected Results
HipChat client should be up and running.
Actual Results
HipChat client exits with the following log:
20:40:38][class QRect __thiscall OSDManager::getDefaultScreenRect(void):31] mon (l,t,r,b) 0 , 0 , 2560 , 1440 [20:40:38][class QRect __thiscall OSDManager::getDefaultScreenRect(void):32] workarea (l,t,r,b) 0 , 0 , 2560 , 1400 [20:40:38][void __thiscall AbstractOSDView::showOsd(void):72] showing notification OSDView(0x1356d588) [20:40:38][void __thiscall AbstractOSDView::showOsd(void):75] false false [22:04:43][bool __thiscall AbstractHipMainWindow::event(class QEvent *):749] Window Closed Warning: [22:06:41][:0] Ignoring additional arguments while invoking method "onLogoutUser" on object IndexBridge(0xc7c4e08) : 1 arguments given, but method only takes 0 . In my Windows Event log, I can see this event three seconds beforehand: Log Name: System Source: Microsoft-Windows-DNS-Client Date: 16/12/2015 23:06:38 Event ID: 1014 Task Category: None Level: Warning Keywords: User: NETWORK SERVICE Computer: Macbookpro Description: Name resolution for the name psonar.hipchat.com timed out after none of the configured DNS servers responded. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-DNS-Client" Guid=" {1C95126E-7EEA-49A9-A3FE-A378B03DDB4D} " /> <EventID>1014</EventID> <Version>0</Version> <Level>3</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x4000000000000000</Keywords> <TimeCreated SystemTime="2015-12-16T22:06:38.975000000Z" /> <EventRecordID>244036</EventRecordID> <Correlation /> <Execution ProcessID="1256" ThreadID="24728" /> <Channel>System</Channel> <Computer>Macbookpro</Computer> <Security UserID="S-1-5-20" /> </System> <EventData> <Data Name="QueryName">psonar.hipchat.com</Data> <Data Name="AddressLength">16</Data> <Data Name="Address">020000350AD337010000000000000000</Data> </EventData> </Event>
The application doesn't shows up in the task bar after exiting.