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  1. HipChat
  2. HCPUB-858

Provide an option to log in to HipChat Server using the username instead of email.

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    • Icon: Suggestion Suggestion
    • Resolution: Won't Fix
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    • Other
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      Atlassian Status as of 28 September, 2017

      Hello!

      We are reviewing the user management experience as a whole.

      As we get closer to what the new experience looks like, we will post updates here. In the meanwhile, if you have specific requirements, please comment and let us know here.

      Thank you,
      The HipChat Data Center team.

      Problem

      We have integrated our Hip-chat to crowd. We created a delegated directory in Crowd dedicated for Hipchat only. This is allowing our users to authenticate against our AD.

      Currently, Hip-chat log in page asking for email address for login, instead of username, unlike all other Atlassain applications. This is confusing for our usersas they are using their NT username for their authentication in all other Aastlassain application we have including JIRA, Confluence,Stash,Bamboo,Fe-Cru etc

      Suggested Solution

      Provide the option for users to log in using their usernames instead of email addresses.

      Workarounds

      None at this time

            [HCPUB-858] Provide an option to log in to HipChat Server using the username instead of email.

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3351576 ] New: JAC Suggestion Workflow 3 [ 3606739 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: HF: Simple Issue Tracking Workflow v3 [ 1399588 ] New: JAC Suggestion Workflow [ 3351576 ]
            Status Original: Done [ 10044 ] New: Resolved [ 5 ]
            Monique Khairuliana (Inactive) made changes -
            Resolution New: Won't Fix [ 2 ]
            Status Original: Reviewed [ 11472 ] New: Done [ 10044 ]
            Arbi Dridi made changes -
            Link New: This issue is duplicated by HCPUB-2447 [ HCPUB-2447 ]
            Shayne made changes -
            Attachment Original: 1Z0-462-Exam-Dumps-2018.pdf [ 309010 ]
            andreshackl.eford88 made changes -
            Attachment New: 1Z0-462-Exam-Dumps-2018.pdf [ 309010 ]
            Rahul Asave made changes -
            Status Original: To be reviewed [ 10026 ] New: Reviewed [ 11472 ]
            Rahul Asave made changes -
            Description Original: h3. Problem
            We have integrated our Hip-chat to crowd. We created a delegated directory in Crowd dedicated for Hipchat only. This is allowing our users to authenticate against our AD.

            Currently, Hip-chat log in page asking for email address for login, instead of username, unlike all other Atlassain applications. This is confusing for our usersas they are using their NT username for their authentication in all other Aastlassain application we have including JIRA, Confluence,Stash,Bamboo,Fe-Cru etc

            h3. Suggested Solution
            Provide the option for users to log in using their usernames instead of email addresses.

            h3. Workarounds
            None at this time
            New: {panel:title=Atlassian Status as of 28 September, 2017|borderStyle=solid|borderColor=#3c78b5|titleBGColor=#3c78b5|bgColor=#e7f4fa}
            Hello!

            We are reviewing the user management experience as a whole.

            As we get closer to what the new experience looks like, we will post updates here. In the meanwhile, if you have specific requirements, please comment and let us know here.

            Thank you,
            The HipChat Data Center team.
            {panel}

            h3. Problem
            We have integrated our Hip-chat to crowd. We created a delegated directory in Crowd dedicated for Hipchat only. This is allowing our users to authenticate against our AD.

            Currently, Hip-chat log in page asking for email address for login, instead of username, unlike all other Atlassain applications. This is confusing for our usersas they are using their NT username for their authentication in all other Aastlassain application we have including JIRA, Confluence,Stash,Bamboo,Fe-Cru etc

            h3. Suggested Solution
            Provide the option for users to log in using their usernames instead of email addresses.

            h3. Workarounds
            None at this time
            Alison Huselid made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 317731 ]

            Same as Michael Rudel on all points. Having the login to HipChat be different than the login to jira/confluence is confusing to users and makes it look like a disjointed product. 

            carsimadmin added a comment - Same as Michael Rudel on all points. Having the login to HipChat be different than the login to jira/confluence is confusing to users and makes it look like a disjointed product. 

              Unassigned Unassigned
              kbaxley Kent Baxley
              Archiver:
              mandreacchio Michael Andreacchio

                Created:
                Updated:
                Resolved:
                Archived: