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  1. HipChat
  2. HCPUB-8338

HipChat Data Center: License Detail Absence on Web Interface

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    Details

    • Symptom Severity:
      Severity 3 - Minor

      Description

      Summary

      HipChat Data Center License page does not render the details of the https://<fqdn>/admin/license page.

      Environment

      • HipChat Data Center 3.1.4

      Steps to Reproduce

      1. Deploy a HipChat Data Center 3.1.4
      2. Apply the license that you have purchased from my.atlassian.com
      3. Verify that the license details appear on the /admin/license page
      4. Generate an evaluation license and apply it on the license page
      5. Re-apply the license that you purchased

      Expected Results

      The license details should appear as what you have when you deploy the node for the first time

      Actual Results

      The license details disappear with the following display:

      Workaround

      1. The license code that was copied directly from my.atlassian.com contains white spaces that needs to be removed.
      2. Copy the license to a text editor. Make sure that all the line breaks and whitespaces in the license are removed.
      3. Once removed, reapply the license again and the information should be displayed as per normal

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              Assignee:
              kbaxley Kent Baxley (Inactive)
              Reporter:
              adanial Ahmad Danial (Inactive)
              Archiver:
              mandreacchio Michael Andreacchio

                Dates

                Created:
                Updated:
                Resolved:
                Archived: