Uploaded image for project: 'HipChat'
  1. HipChat
  2. HCPUB-8238

HipChat Linux: Absence of Animated avatars Option

This issue belongs to an archived project. You can view it, but you can't modify it. Learn more

    XMLWordPrintable

Details

    • Severity 2 - Major

    Description

      Summary

      The Animated avatars option is not available in certain Linux flavors.

      Environment

      • Fedora
      • Ubuntu

      Steps to Reproduce

      1. Install the latest HipChat Linux client according to the steps highlighted in the Downloads page:
        sudo sh -c 'echo "deb https://atlassian.artifactoryonline.com/atlassian/hipchat-apt-client $(lsb_release -c -s) main" > /etc/apt/sources.list.d/atlassian-hipchat4.list'
        wget -O - https://atlassian.artifactoryonline.com/atlassian/api/gpg/key/public | sudo apt-key add -
        sudo apt-get update
        sudo apt-get install hipchat4
        
      2. Launch the client and go to Settings
      3. Click on the Appearance tab on the left side

      Expected Results

      The Animated avatars option is available for the user to have it enabled / disabled. For example:

      Actual Results

      While this option is available on the Ubuntu OS, it does not appear on Debian derived distros. Fedora, for example:

      This causes performance issue / client being frozen when you have a lot of chats open with users / rooms with animated avatars.

      Workaround

      No workaround available so far

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              adanial Ahmad Danial (Inactive)
              Archiver:
              mandreacchio Michael Andreacchio

              Dates

                Created:
                Updated:
                Resolved:
                Archived: