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  1. HipChat
  2. HCPUB-805

Ubuntu 14.04 clients get Hash Sum Mismatch error when running apt-get update

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    Details

    • Last commented by user?:
      true
    • Symptom Severity:
      Minor
    • Platform:
      Linux client

      Description

      Problem

      In the last few days, clients running HipChat4 on Ubuntu 14.04 are getting the following error when trying to run an apt-get update:

      W: Failed to fetch 
      https://atlassian.artifactoryonline.com/atlassian/hipchat-apt-client/dists/trusty/main/binary-i386/Packages 
      Hash Sum mismatch
      E: Some index files failed to download. They have been ignored, or old 
      ones used instead.
      

      Environment

      Systems running Ubuntu 14.04 desktop, 64-bit

      Steps to reproduce

      On a 14.04 desktop with the hiphchat4 client installed from our repositories, run:

      'sudo apt-get update'

      Actual results

      Error above is seen and can't be cleared by running such commands as:

      rm -rf /var/lib/apt/lists/*
      
      apt-get update
      

      Expected results

      No Hashsum mismatch errors from apt-get

      Notes

      Not sure if this is related, but, the apt repositories were recently fixed to take care of a "No Hash entry in Release file" error for systems running Ubuntu 16.04

      https://jira.atlassian.com/browse/HCPUB-369

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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Last commented:
                  3 years, 1 week, 3 days ago