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Uploaded image for project: 'HipChat'
  1. HipChat
  2. HCPUB-724

As an admin, I would like to have a feature to keep track of active users in the past X months

This issue belongs to an archived project. You can view it, but you can't modify it. Learn more

    • Icon: Suggestion Suggestion
    • Resolution: Won't Do
    • None
    • Admin issues, Other
    • None
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Summary

      As of now, we do not have a way to keep track of the users who were active in the last specific months / days. We are only relying on what we are seeing in https://<fqdn>/admin/users under the Last Active column and that is not really helpful.

      Perhaps user / admin can have a feature where they can enter the number of months that they want to track back and the list will be populated from the web interface.

      Workaround

      Run the trailing_monthly_user_activity_v2.sh script in your server Eg.

      Active
      ./trailing_monthly_user_activity_v2.sh active
      
      Inactive
      ./trailing_monthly_user_activity_v2.sh inactive
      
      Sample usage
      admin@danial:~$ ./trailing_monthly_user_activity_v2.sh active
      How many months back would you like to see? [ENTER A NUMBER]: 1
      Finding active users from the past 1 months.
      Output can be found at: /home/admin/activity/uniq_user_activity_trailing.out
      admin@danial:~$ cat /home/admin/activity/uniq_user_activity_trailing.out
      id	name	email
      1	Clark Kent	bbb@atlassian.com
      216	Bruce Wayne	aaa@atlassian.com
      admin@danial:~$ 
      

        1. daily_users.sh
          3 kB
          David Maye
        2. trailing_monthly_user_activity_v2.sh
          3 kB
          Ahmad Danial

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'HipChat'
            1. HipChat
            2. HCPUB-724

            As an admin, I would like to have a feature to keep track of active users in the past X months

            This issue belongs to an archived project. You can view it, but you can't modify it. Learn more

              • Icon: Suggestion Suggestion
              • Resolution: Won't Do
              • None
              • Admin issues, Other
              • None
              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                Summary

                As of now, we do not have a way to keep track of the users who were active in the last specific months / days. We are only relying on what we are seeing in https://<fqdn>/admin/users under the Last Active column and that is not really helpful.

                Perhaps user / admin can have a feature where they can enter the number of months that they want to track back and the list will be populated from the web interface.

                Workaround

                Run the trailing_monthly_user_activity_v2.sh script in your server Eg.

                Active
                ./trailing_monthly_user_activity_v2.sh active
                
                Inactive
                ./trailing_monthly_user_activity_v2.sh inactive
                
                Sample usage
                admin@danial:~$ ./trailing_monthly_user_activity_v2.sh active
                How many months back would you like to see? [ENTER A NUMBER]: 1
                Finding active users from the past 1 months.
                Output can be found at: /home/admin/activity/uniq_user_activity_trailing.out
                admin@danial:~$ cat /home/admin/activity/uniq_user_activity_trailing.out
                id	name	email
                1	Clark Kent	bbb@atlassian.com
                216	Bruce Wayne	aaa@atlassian.com
                admin@danial:~$ 
                

                  1. daily_users.sh
                    3 kB
                    David Maye
                  2. trailing_monthly_user_activity_v2.sh
                    3 kB
                    Ahmad Danial

                        Unassigned Unassigned
                        adanial Ahmad Danial (Inactive)
                        Archiver:
                        mandreacchio Michael Andreacchio

                          Created:
                          Updated:
                          Resolved:
                          Archived:

                            Unassigned Unassigned
                            adanial Ahmad Danial (Inactive)
                            Archiver:
                            mandreacchio Michael Andreacchio

                              Created:
                              Updated:
                              Resolved:
                              Archived: