Details
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Bug
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Resolution: Won't Fix
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Low
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None
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None
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None
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Severity 3 - Minor
Description
Summary
After uploading an .mp4 file, HipChat won't play it
Environment
HipChat 4.0.x for Windows
Steps to Reproduce
- upload an mp4 file
- click in the play button
Expected Results
Video will play in the preview
Actual Results
An error is displayed: Ouch! We can't load the media file
Workaround
No workaround at this time.
Attachments
Issue Links
- relates to
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HCPUB-1058 HipChat Server & Cloud: Cannot play .mp4 preview on the web client
- Closed
- mentioned in
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