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  1. HipChat
  2. HCPUB-659

HipChat4 unable to reconnect after computer suspend

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Details

    • Severity 3 - Minor

    Description

      Summary

      HipChat4 can fail to connect after waking the machine from a Suspend

      Environment

      • Reproduced on Ubuntu 14.0.4 and 15.10

      Steps to Reproduce

      1. Launch HipChat and connect to a group
      2. Suspend the macine for a few minutes
      3. Wake the machine

      Expected Results

      HipChat reconnects to the group

      Actual Results

      The below exception is thrown in the xxxxxxx.log file:
      HipChat fails to connect until the application is quit and relaunched

      Workaround

      Relaunching the application allows for a successful connection

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            People

              dhenry@atlassian.com Dustin
              photchkiss Parker Hotchkiss
              Archiver:
              mandreacchio Michael Andreacchio

              Dates

                Created:
                Updated:
                Resolved:
                Archived: