Audio/Video device setting is disable in Mac 4.0

This issue belongs to an archived project. You can view it, but you can't modify it. Learn more

XMLWordPrintable

    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • None
    • Affects Version/s: None
    • Component/s: HC Platform - Mac client, Video
    • None
    • Severity 3 - Minor

      Summary

      Audio/video device setting is disable in Mac 4.0 client

      Environment

      • Mac 4.0.*

      Step to reproduce

      1. Install HipChat
      2. Start Audio/Video call
      3. Press setting
      4. Audio/Video device setting is disable

      Expected Results

      Can select which device to use

      Actual Results

      Can't select any device it's disabled

        1. Chrome Hangouts - Screen Shot 2016-04-28 at 12.35.53 PM.png
          Chrome Hangouts - Screen Shot 2016-04-28 at 12.35.53 PM.png
          170 kB
        2. Chrome - Screen Shot 2016-04-28 at 12.29.48 PM.png
          Chrome - Screen Shot 2016-04-28 at 12.29.48 PM.png
          60 kB
        3. Chrome - Screen Shot 2016-04-28 at 12.41.13 PM.png
          Chrome - Screen Shot 2016-04-28 at 12.41.13 PM.png
          87 kB
        4. Firefox - Screen Shot 2016-04-28 at 12.37.36 PM.png
          Firefox - Screen Shot 2016-04-28 at 12.37.36 PM.png
          67 kB
        5. Firefox - Screen Shot 2016-04-28 at 12.38.10 PM.png
          Firefox - Screen Shot 2016-04-28 at 12.38.10 PM.png
          71 kB
        6. Firefox - Screen Shot 2016-04-28 at 12.38.24 PM.png
          Firefox - Screen Shot 2016-04-28 at 12.38.24 PM.png
          75 kB
        7. Safari - Screen Shot 2016-04-28 at 12.39.19 PM.png
          Safari - Screen Shot 2016-04-28 at 12.39.19 PM.png
          71 kB
        8. Safari - Screen Shot 2016-04-28 at 12.40.46 PM.png
          Safari - Screen Shot 2016-04-28 at 12.40.46 PM.png
          59 kB
        9. Screen Shot 2016-03-21 at 9.29.44 AM.png
          Screen Shot 2016-03-21 at 9.29.44 AM.png
          21 kB
        10. Screen Shot 2016-04-28 at 7.19.29 AM.png
          Screen Shot 2016-04-28 at 7.19.29 AM.png
          386 kB

            Assignee:
            Nikolay Petrov (Inactive)
            Reporter:
            Syahrul
            Archiver:
            Michael Andreacchio

              Created:
              Updated:
              Resolved:
              Archived: