NFS share doesn't mount after reboot

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • HCDC 3.1.3
    • Affects Version/s: HCDC 3.1.2, HCDC 3.1.1
    • Component/s: Data Center
    • None
    • Severity 2 - Major

      Summary

      NFS share is mounted at setup but never re-mounted following a VM reboot.

      Environment

      • Hipchat Data Center 3.1.1 and 3.1.2 OVA

      Steps to Reproduce

      1. Configure Hipchat Sevrer on vSphere
      2. Reboot the VM

      Expected Results

      The NFS share should mount automatically at reboot

      Actual Results

      The NFS share doesn't mount

      Notes

      • No lines to automatically mount the NFS share are added to /etc/fstab  after the initial install
      • Crowd does not start properly and thus, logins will fail.

      Workaround

      1. Mount the NFS share manually:  
        sudo dont-blame-hipchat
/opt/atlassian/hipchat/sbin/mount_shared_storage.sh <nfs_fqdn> 2049 <nfs_path_in_server>
      2. Update /etc/fstab to automatically mount the NFS share at reboot with the following line: 
        <nfs_fqdn>:<nfs_path_in_server> /file_store/shared nfs4 rsize=1048576,wsize=1048576,hard,timeo=600,retrans=2 0 2

            Assignee:
            Ramiro Berrelleza (Inactive)
            Reporter:
            Arbi Dridi
            Archiver:
            Michael Andreacchio

              Created:
              Updated:
              Resolved:
              Archived: