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  1. HipChat
  2. HCPUB-3575

HipChat cannot load in Ubuntu 17.10 (Artful Aardvark)

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Details

    • Bug
    • Resolution: Fixed
    • Low
    • None
    • None
    • HC Platform - Linux client
    • None
    • Severity 3 - Minor

    Description

      Summary

      When trying to use HipChat in Ubuntu 17.10, the client gets stuck in a white screen, and does not load

      Environment

      • Ubuntu 17.10
      • HipChat 4

      Steps to Reproduce

      1. Install HipChat 4 on Ubuntu 17.10

      Actual Results

      The client gets stuck in a white screen, and does not load

      Workaround

      Currently, a potential workaround is to launch HipChat using this command :

      QTWEBENGINE_DISABLE_SANDBOX=true /opt/HipChat4/bin/HipChat4

      Attachments

        Activity

          People

            tmoenicke Thomas Moenicke (Inactive)
            jtye Joe Wai Tye (Inactive)
            Archiver:
            mandreacchio Michael Andreacchio

            Dates

              Created:
              Updated:
              Resolved:
              Archived: